Our rainfly system provides full coverage for single or double stands, keeping you sheltered and comfortable in any weather.
Rainfly specs coming soon!
TrailNest warrants our product to be in good condition upon receipt and free from manufacturing defects for a period of 2 years from the original date of purchase.
Each warranty item is initiated by contacting firstname.lastname@example.org and is processed individually. TrailNest will not pay for inbound shipping unless there was an error on our part. We highly encourage retaining all tracking information from your chosen carrier as we are not responsible for lost inbound shipments. Please allow 2-3 business days for response after emailing us.
TrailNest will not replace or refund items purchased through sellers other than www.TrailNest.com.
PLEASE NOTE This warranty only covers manufacturing defects and does not cover:
- Elemental or accidental damage
- Improper mounting
- Damage caused by overloading or over tightening hammock
- Other improper care or use
- Normal wear and tear, cosmetic wear
- After-market modifications
Return for Replacement
TrailNest will replace product due to manufacturing defects.
Return for Refund
Product must be returned unused within two weeks of purchase. Returned product, once evaluated, will be refunded for the original amount less shipping costs.
Return for Repair
TrailNest is happy to repair our products when possible! No proof of purchase is necessary and all repairs are free of charge. If product is not reparable, TrailNest will evaluate the product for possible replacement.